See what customers are saying...
Also, google us to see more reviews!
From: David W…
Sent: Saturday, December 12, 2016 11:31 PM
To: Bud Brower
Subject: Thank you
Hi Bud! I hope you enjoyed your vacation. I want to thank you for all you did to attain the reverse mortgage for me. If the occasion arises, I will be pleased to seek your services again. Also, I will recommend you to anyone who may be seeking a reverse mortgage or any other real estate loan. Merry Christmas! Don't forget the reason for the season! Dave W.
From: Liz B...
Sent: Friday, September 18, 2015 1:47 PM
To: email@example.com; firstname.lastname@example.org
Subject: Loan funded
I just wanted to write to thank you very much for the fast and easy refinancing. I very was hesitant to provide Bud my information when he called because I’d contacted other company with no success.
His team was professional and efficient. If I had a question or concern Bud or Monica had an answer right away. I’ll recommend my friends and family to contact them for all their real estate needs.
Jim and I both appreciate your hard work and dedicate to get this loan funded.
From: Jon M
Sent: Tuesday, March 24, 2015 4:38 PM
To: Bud Brower; Monica
Subject: Thank you
You know refinancing for us regular folks is stressful; even a bit scary when using someone from another city. After 19 years as a probation supervisor I’m suspicious of everything and everyone. I know it took over a year for me to finally pull the trigger on a refinance so I wanted to take a moment and complement you on the process. You never pestered me but from time to time would let me know you were still available if needed. You tracked rates for me and when the timing was right (for me) you walked me through the process. I appreciate the wise counsel and frankly the hand holding...I know I’m not the easiest customer. You and Monica made the whole process about as painless as it can be. I swear I think Monica does not sleep. She was the most responsive person (night or day) I’ve had the pleasure of working with on money matters. Such service inspired much needed confidence. Bud, thank you for being a man of your word and knowing your industry so well. I appreciate your follow through and how everything turned out exactly as you said it would. I am very happy with my experience and what I’m saving on my mortgage. I’ve already recommended you to several of my staff and friends.
Keep up the good work.
All the best,
From: Jeff B
Sent: Monday, March 16, 2015 9:57 AM
Subject: Refinance Experience Summary
Thanks for working with me on this latest finance. It takes a team to get this type of task to completion, Your straight forward approach, attention, and honesty in standing behind your commitments made this a smooth transaction. This is the third successful close I have made with your brokering services. I will gladly refer anyone I know in need of your financial services.
Sent: Tuesday, September 23, 2014 8:09 PM
Cc: 'Bud Brower'
Subject: RE: Loan closing Tierra Shores
Thank you so much for finding us a very nice house - this was exactly the house for us!
You were very thorough and professional. You and Bud did a lot for us that we ever expected from the Realtor. We really appreciated how you were on top of things and how you kept us informed every step of the way. The loan process was done very quickly and expeditiously. It was a real great pleasure to work with you and Bud whose primary interest was to find us what we wanted, rather than trying to get us into something that was easy for you. We really appreciated you help in navigating the myriad of paperwork needed to close the deal within a short time frame.
Thanks again for being consummate professional! We will definitely recommend you for someone looking for a house or refinance needs.
Jun and Arlyn C
From: Vadim K
Sent: Monday, August 25, 2014 2:30 PM
Cc: tatyana k
Subject: Re: Loan Status- funded
Great news! Thank you very much! .. Overall the process was fairly smooth and we appreciate all your and Bud's help in managing and resolving all the issues that came up during the course. If I hear anyone looking to refinance their home or perform any other real-estate transaction, I will definitely refer them to you guys. Thanks again.
From: Susan H.
Sent: Tuesday, May 27, 2014 7:58 PM
To: email@example.com; firstname.lastname@example.org
Subject: Thank you
Hi Monica and Bud,
I just wanted to say THANK YOU both for all your assistance with our home refinance. Your expertise and your customer service was suburb!
I would highly recommend you to friends, family & co-workers.
Thanks again, Susan
From: On Behalf Of Thomas R
Sent: Wednesday, May 21, 2014 9:59 AM
Subject: Re: Dahlia Purchase
Good morning Monica,
It was a pleasure doing business with Budica Financial. In this business timing and efficiency are everything, especially on the financing side of things. With that said, I was very happy with the on time nature of your company. Thank you for staying true to your word and the timeline outlined in the contract while keeping an open line of communication throughout the transaction.
The Ronnie Vaughan Group
Keller Williams Realty
Sent: Friday, November 22, 2013 2:27 PM
Subject: Re: Loan Status - FUNDED
Hi Monica & Bud,
Thank you for all the help and keeping us updated. It was a pleasure working with you and I appreciate your professionalism and confident demeanor during the whole process. I will recommend your services and come back for our future Loan needs. Thank you, Tim
From: Catherine M
Sent: Thursday, September 26, 2013 12:12 PM
Subject: RE: There are two new homeowners on P...!!!
Thank you for everything!
You and Bud were great.
From: Gary T...
Sent: Tuesday, July 30, 2013 10:24 AM
To: 'Bud Brower'
Subject: Thank You
I just want to say a big THANK YOU for the excellent, professional and personable way that you and Monica researched and processed our recent refinance in a very timely manner. It was the best ever!!
Sent: Tuesday, April 16, 2013 9:44 AM
Subject: S... RE-fi
Hello Bud – Annette and I want to thank you and Monica for making our refinance a painless experience. In this day and age, it’s like a breath of fresh air doing business with people you can count on. It’s so rare to find someone who keeps their word and follows through. We were impressed with your style of business, you personally answered the phone, even until late in the evening. I will recommend you to anyone I know that is thinking of a re-fi. Thank you once again!!
We’d love to have a few of your business cards.
Randy and Annette S...
Sent: Tuesday, December 04, 2012 6:36 PM
To: Bud Brower
Subject: Thank you!
Got your nice note and the pen.. I appreciate your promptness and your good service as well as your honesty and straightforwardness. Bud, I would not ever hesitate to refer/recommend you to anyone. You are very professional and efficient in your business practices. It was such a pleasure to do business with you and Monica. You are both truly "pros". Thanks again!
Sent: Wednesday, October 24, 2012 5:16 PM
Subject: Re: Congrats your loan funded!
Thank you for your help. I really enjoy going through you and Bud because it's so much easier for me. All I have to do is get you the info you need and you do all the rest. I can only imagine how much work goes into it on your end. I really appreciate all your help.
Considering the experience I had when I did my first couple of loans, I really hate going through all that paperwork. With you and Bud it's easy. Just glance at the paperwork and sign. I have no problems recommending you to the people I know. As I mentioned to Bud, I've given your name to a few people, but they don't really seem too serious yet, just "talk".
Sup C. – Tustin, CA
September 12, 2012
To whom it may concern:
I’m writing this letter for two reasons: 1) To formally thank Bud and Monica Brower for the recent and exceptional customer service they provided to my wife while we were re-financing our home.; and, 2) To encourage other families who are considering re-financing their homes to partner with Bud and Monica.
First impressions play a very important role in my career as a Human Resources Director. From the first phone call with Bud on a Saturday, and for the entire 60+ minutes, I knew that my shopping for re-finance experts was now complete. Bud’s experience, knowledge and ability to make me feel comfortable was the reason I shared our call with my wife.
Soon thereafter, I was introduced to Monica who’s level of customer satisfaction somehow eclipsed Bud’s. By way of numerous phone calls and e-mails, followed up with more of the same well beyond 6:00 p.m., made me really feel like all customers should feel – valued and important!
As you also may be experiencing, we had been deluged with agents and refinance companies vying for our business. Bud and Monica continued their exceptional customer service through every step of the process. Two weeks ago, our re-finance venture was completed. As you can ascertain, the level of service we receive from the Browers was A+! I wish you the same success that we recently experienced!
Thank you Bud and Monica!
Chris K. - Roseville, CA
Thank you so much for your help!
You have been patient and prompt in assisting me and I really appreciate that.
X. Cheng - Bakersfield, CA
"When I first realized just how much interest rates had gone down from the time I purchased my home (only 2 years ago), I started looking into refinancing.
I went first to my own credit union, who up until that point were always really fantastic with customer service, but something had changed. I went to both of the major banks that I do my banking with and their rates were not as great. I was hesitant to use a broker, but began talking to Bud Brower and knew in just a short time that he was honest and truly working to get me the best terms and also, really important, to help me understand them fully. After we found the best rate and lender for me, I began working with Monica Brower, who handled all of the processing and documents. I thought Bud was tops, then I met Monica!
They are a really fantastic duo. I feel so thankful for the care and attention they gave me (not to mention the best rate and terms on the market) and I would whole-heartedly recommend them to my closest of friends and family."
Melanie M. - Los Angeles, CA
Thanks for all your help. It was painless. I would not hesitate to refer someone to you.
Ellen I. - San Francisco, CA
I was skeptical that my dream of owning a home was not going to happen do to outside circumstances, but Monica made it happen. She was able to close my loan from start to finish in 20 days. Infact, she went out of her way to drive to several places to have paperwork signed, that I could not because I had to work. She was very confident not only that she could close my loan quickly but have everything done so I can own my own home. I would recommend her to anyone.
Viviana M. – Perris, CA
Thank you Monica and thank Bud for me also For how quickly this all took place. It was a pleasure doing business with you
Maxine A. - Alhambra, CA
THANK YOU!! Quick & painless...
Marietta B. - Chino Hills, CA